Privacy Policy

Effective Date: 1 June 2026

Welcome to Casino Malina. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.casinomalina.au and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect various types of information in order to provide and improve our services, including:

Personal Identification Information: such as your name, date of birth, email address, postal address, phone number, and payment details.
Account Information: username, password, and other registration details.
Usage Data: information about how you use our website and services, including IP address, browser type, pages visited, and time spent on the site.
Transaction Data: details of deposits, withdrawals, bets, and gaming activity.
Communication Data: correspondence with our customer support or other communications.

2. How We Use Your Information

We use your information for the following purposes:

To provide, operate, and maintain our services.
To verify your identity and comply with legal and regulatory requirements, including anti-money laundering and responsible gambling laws.
To process your transactions and manage your account.
To communicate with you, including sending updates, promotional offers, and customer support.
To improve our website, services, and customer experience.
To detect, prevent, and address fraud, security breaches, and other illegal activities.

3. Legal Basis for Processing

Under the Australian Privacy Principles (APPs) and applicable laws, we process your personal data based on:

Your consent where required.
Performance of a contract (e.g., providing you with casino services).
Compliance with legal obligations.
Our legitimate interests in operating and improving our business, provided this does not override your rights.

4. Disclosure of Your Information

We may share your personal information with:

Regulatory and law enforcement authorities as required by law.
Service providers and partners who assist us in operating our business, such as payment processors, IT service providers, and marketing agencies.
Affiliated companies within the Casino Malina group.
Other third parties with your consent or as otherwise permitted by law.

All third parties are required to protect your personal information in accordance with this Privacy Policy and applicable laws.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Under Australian privacy laws, you have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Withdraw consent where processing is based on consent.
Request deletion or restriction of your personal data, subject to legal and contractual obligations.
Object to certain types of processing.

To exercise these rights, please contact us using the details below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze site usage, and provide personalized content and advertising. You can manage your cookie preferences through your browser settings.

9. International Data Transfers

Your information may be transferred to and processed in countries outside Australia. We ensure that such transfers are conducted in compliance with applicable data protection laws and that your data remains protected.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We encourage you to review this page periodically. The updated policy will be effective from the date posted.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Casino Malina Privacy Officer
Email: [email protected]
Phone: +61 2 1234 5678
Address: 123 Gaming Street, Sydney, NSW 2000, Australia

Thank you for trusting Casino Malina with your personal information.